Your KDEAM sunglasses are covered by a 6-month limited warranty against defects in materials and workmanship, effective from the date of purchase on smael.co.za. This warranty is non-transferable and applies to the original purchaser only.

Proper care keeps your sunglasses performing their best and ensures your warranty remains valid. Damage from neglect or improper care is not covered.

• Always clean lenses with the microfibre cloth provided — never with paper towels, tissues, or clothing.
• Avoid contact with chemicals such as hairspray, perfume, sunscreen, or household cleaners.
• Store your sunglasses in a protective case when not in use.
• Do not leave sunglasses in extreme heat (e.g. on a car dashboard) — this can warp frames and damage lens coatings.

1. 1Contact us via WhatsApp 074 001 6851 or email support@smael.co.za with your order number, a description of the defect, and clear photos or a short video.
2. 2Our team will review your claim and may request additional images to assess whether the issue qualifies as a manufacturing defect.
3. 3If approved, we will confirm return instructions. Please do not send the item back before receiving written approval — unapproved returns cannot be processed.
4. 4Return to: 6 Ashwood Boulevard, Veld Street, Glen Marais, Kempton Park, 1619, Gauteng (or as directed by support).
5. 5Inspection takes 3–5 business days. We will notify you of the outcome and dispatch a replacement if approved.

All claims are subject to inspection. Submitting a claim does not guarantee approval. smael.co.za reserves the right to determine whether a defect qualifies under this warranty.

This warranty is limited to the terms described on this page. smael.co.za is not liable for any incidental, consequential, or indirect damages arising from the use or inability to use the product. This warranty does not affect your statutory rights under the Consumer Protection Act 68 of 2008 (South Africa).

Valid only for KDEAM sunglasses purchased directly through smael.co.za. Items purchased through third-party retailers or resellers are not covered. Proof of purchase may be required.

Your SMAEL watch is covered by a 12-month limited warranty against defects in materials and workmanship, effective from the date of purchase on smael.co.za. This warranty is non-transferable and applies to the original purchaser only.

Your SMAEL watch carries a 5ATM water resistance rating, providing protection against splashes, rain, and brief accidental water exposure in everyday conditions. 5ATM does not make this watch suitable for water activities.

Water resistance is not permanent and can diminish over time due to normal wear. Seal degradation is not considered a manufacturing defect and is not covered.

Proper care protects your watch and keeps your warranty valid. Damage caused by neglect or misuse is not covered.

• Remove your watch before showering, bathing, swimming, or any water-based activity.
• Avoid exposing your watch to hot water or steam — this degrades water-resistant seals.
• Clean with a soft, dry cloth only — do not use chemical cleaners or abrasive materials.
• Avoid knocking the watch against hard surfaces — impact can damage the movement and glass.
• Store in a dry environment away from magnets, chemicals, and extreme temperatures.
• Do not attempt to open, adjust, or repair the watch yourself — this voids the warranty.

1. 1Contact us via WhatsApp 074 001 6851 or email support@smael.co.za with your order number, a description of the fault, and clear photos or a short video.
2. 2Our team will assess your claim and may request additional information to determine whether the issue qualifies as a manufacturing defect.
3. 3If approved, we will confirm return instructions. Please do not send the item back before receiving written approval — unapproved returns cannot be processed.
4. 4Return to: 6 Ashwood Boulevard, Veld Street, Glen Marais, Kempton Park, 1619, Gauteng (or as directed by support).
5. 5Inspection takes 3–5 business days. We will notify you of the outcome and dispatch a replacement if approved.

All claims are subject to inspection. Submitting a claim does not guarantee approval. smael.co.za reserves the right to determine whether a defect qualifies under this warranty.

This warranty is limited to the terms described on this page. smael.co.za is not liable for any incidental, consequential, or indirect damages arising from the use or inability to use the product. This warranty does not affect your statutory rights under the Consumer Protection Act 68 of 2008 (South Africa).

Valid only for SMAEL watches purchased directly through smael.co.za. Items purchased through third-party retailers or resellers are not covered. Proof of purchase may be required.

Your LIGE watch is covered by a 12-month limited warranty against defects in materials and workmanship, effective from the date of purchase on smael.co.za. This warranty is non-transferable and applies to the original purchaser only.

Your LIGE watch carries a 5ATM water resistance rating, providing protection against splashes, rain, and brief accidental water exposure in everyday conditions. 5ATM does not make this watch suitable for water activities.

Water resistance is not permanent and can diminish over time due to normal wear. Seal degradation is not considered a manufacturing defect and is not covered.

Proper care protects your watch and keeps your warranty valid. Damage caused by neglect or misuse is not covered.

• Remove your watch before showering, bathing, swimming, or any water-based activity.
• Avoid exposing your watch to hot water or steam — this degrades water-resistant seals.
• Clean with a soft, dry cloth only — do not use chemical cleaners or abrasive materials.
• Avoid knocking the watch against hard surfaces — impact can damage the movement and glass.
• Store in a dry environment away from magnets, chemicals, and extreme temperatures.
• Do not attempt to open, adjust, or repair the watch yourself — this voids the warranty.

1. 1Contact us via WhatsApp 074 001 6851 or email support@smael.co.za with your order number, a description of the fault, and clear photos or a short video.
2. 2Our team will assess your claim and may request additional information to determine whether the issue qualifies as a manufacturing defect.
3. 3If approved, we will confirm return instructions. Please do not send the item back before receiving written approval — unapproved returns cannot be processed.
4. 4Return to: 6 Ashwood Boulevard, Veld Street, Glen Marais, Kempton Park, 1619, Gauteng (or as directed by support).
5. 5Inspection takes 3–5 business days. We will notify you of the outcome and dispatch a replacement if approved.

All claims are subject to inspection. Submitting a claim does not guarantee approval. smael.co.za reserves the right to determine whether a defect qualifies under this warranty.

This warranty is limited to the terms described on this page. smael.co.za is not liable for any incidental, consequential, or indirect damages arising from the use or inability to use the product. This warranty does not affect your statutory rights under the Consumer Protection Act 68 of 2008 (South Africa).

Valid only for LIGE watches purchased directly through smael.co.za. Items purchased through third-party retailers or resellers are not covered. Proof of purchase may be required.

Your Microwear smartwatch is covered by a 12-month limited warranty against defects in materials and workmanship, effective from the date of purchase on smael.co.za. This warranty is non-transferable and applies to the original purchaser only.

Your Microwear smartwatch carries an IP68 water resistance rating. While IP68 is a recognised laboratory dust and water ingress standard, it is tested under controlled, static conditions and does not certify the device as suitable for real-world water activities. This rating provides limited protection against accidental splashes and brief water exposure in everyday use only.

IP68 water resistance is a lab-rated standard, not a guarantee of waterproofing in all real-world conditions. Water resistance can degrade over time due to normal wear, drops, or seal damage. Degradation of water resistance is not a manufacturing defect and is not covered under this warranty.

Proper care keeps your smartwatch performing well and ensures your warranty remains valid. Damage from neglect or misuse is not covered.

• Do not wear your smartwatch in the shower, bath, swimming pool, or during water sports — IP68 does not cover these activities.
• Avoid exposing your smartwatch to hot water, steam, or saunas — heat degrades internal seals and electronic components.
• Clean the screen and case with a soft, dry cloth only — do not use alcohol, chemical cleaners, or abrasive materials.
• Use only the original or manufacturer-approved charger — third-party accessories can damage the battery and charging port.
• Avoid dropping or knocking the smartwatch against hard surfaces — impact is the leading cause of screen and internal damage.
• Do not expose the smartwatch to extreme temperatures (e.g. leaving it in a hot car) — this can damage the battery and display.
• Store in a clean, dry environment away from strong magnetic fields when not in use.

1. 1Contact us via WhatsApp 074 001 6851 or email support@smael.co.za with your order number, a description of the issue, and clear photos or a short video demonstrating the defect.
2. 2Our team will review your claim and may request further information or images to assess whether the issue qualifies as a manufacturing defect.
3. 3If approved, we will confirm return instructions. Please do not send the item back before receiving written approval — unapproved returns cannot be processed.
4. 4Return to: 6 Ashwood Boulevard, Veld Street, Glen Marais, Kempton Park, 1619, Gauteng (or as directed by support).
5. 5Inspection takes 3–5 business days. We will notify you of the outcome and dispatch a replacement if approved.

All claims are subject to inspection. Submitting a claim does not guarantee approval. smael.co.za reserves the right to determine whether a defect qualifies under this warranty.

This warranty is limited to the terms described on this page. smael.co.za is not liable for any incidental, consequential, or indirect damages arising from the use or inability to use the product. This warranty does not affect your statutory rights under the Consumer Protection Act 68 of 2008 (South Africa).

Valid only for Microwear smartwatches purchased directly through smael.co.za. Items purchased through third-party retailers or resellers are not covered. Proof of purchase may be required.