We are a South African business, shipping from Kempton Park. No overseas wait times, no customs charges, no currency surprises — and local support available on WhatsApp if you need us.

1. 1
   Browse & Find Your Product

   Use the search bar at the top of the page or browse through our product categories — KDEAM Sunglasses, SMAEL Watches, LIGE Watches, Microwear Smartwatches, and Wave Snorkelling Masks. Click on any product to view full images, descriptions, and specifications.
2. 2
   Review the Product Details

   Each product page includes multiple images, a detailed description, specifications, and available variants (such as colour or size). Take a moment to confirm you have selected the correct variant before adding to your cart.
3. 3
   Add to Cart

   Click "Add to Cart" to add the item. You can continue browsing and add more products, or proceed to checkout straight away. Your cart is always accessible from the top of the page.
4. 4
   Review Your Cart

   Open your cart to review the items you've selected. You can update quantities, remove items, or apply a discount code if you have one. Check that everything looks correct before proceeding.
5. 5
   Proceed to Checkout

   Click "Checkout" to be taken to our secure checkout page. You can check out as a guest or log in to your account for faster checkout and order history access.
6. 6
   Enter Your Shipping Details

   Provide your full delivery address — include your street number, complex or building name (if applicable), suburb, city, and postal code. Make sure your contact number is correct as our courier may call ahead. Double-check everything before moving on — an incorrect address can delay your delivery.

   Important: We do not deliver to PO Boxes. A physical street address is required. Ensure someone is available at the delivery address to receive the parcel.
7. 7
   Choose Your Payment Method

   Select from our wide range of payment options at checkout. All payments are processed securely — we never see or store your card details.

   Free shipping unlocked! If your order total is R750 or more, free shipping will be applied automatically at checkout. Orders under R750 carry a standard R99 delivery fee.
8. 8
   Review & Place Your Order

   Before confirming, review your order summary — items, quantities, shipping address, and total. Once satisfied, click "Pay Now" (or equivalent) to complete your purchase.
9. 9
   Order Confirmation

   Once your payment is processed successfully, you will receive an order confirmation via email with your order number and a summary of your purchase. Keep this for your records. We will send a tracking link via WhatsApp and email once your order is dispatched — typically within 24 hours (Monday to Thursday).

We offer a wide range of secure payment options through trusted South African providers. All transactions are encrypted and PCI-compliant — your card details are never stored on our site.

Pay Now via PayFast — South Africa's most trusted payment gateway, accepting:

Buy Now, Pay Later — Zero Interest, Zero Fees:

Payflex

• 4 equal interest-free payments
• Pay over 6 weeks
• Quick approval — no lengthy forms
• Zero fees, zero interest

Happy Pay

• 2 interest-free payments
• No deposit required
• Choose your payment date
• Zero fees, zero interest

Here is what you can expect after your order is confirmed:

• Order confirmed: You'll receive a confirmation email with your order details and order number immediately after checkout.
• Dispatched within 24 hours: Between Monday and Thursday, your order will be packed and handed to our courier within 24 hours of purchase.
• Tracking link sent: Once dispatched, we'll send your tracking link via WhatsApp and email so you can follow your parcel in real time.
• Delivered in 24–72 hours: Most major cities receive their orders within 1–3 business days of dispatch.
• Receive and enjoy: Make sure someone is available at the delivery address. If not, the courier will leave a notification and attempt redelivery.

Every order placed on smael.co.za is covered by our Order Protection Guarantee. If your parcel is lost, damaged, or stolen in transit, we will send a replacement or process a full refund — no arguments, no delays. Shopping with us is completely risk-free from checkout to delivery.

Combined with our 30-day return policy and product warranties, you can shop with complete peace of mind.

If you run into any issues during checkout or have a question about a product before buying, our dedicated two-person support team is available Monday to Friday during business hours. We check our inbox and messages twice daily and aim to respond as quickly as possible.